This Privacy Notice (“Privacy Policy“) sets out how Riopel Consultant Inc. (“Riopel” or “we“) uses and protects all data that you provide when using this website.

For information on how personal data is processed by Riopel when you use its services, please refer to the Privacy Statement on Personal Data Related to Services.

If your legal entity has an agreement with Riopel for the provision of services (“client“), this Privacy Notice is incorporated by reference into your Service Agreement with Riopel, and your use of the services under the service agreement is subject to the Privacy Notice. Unless otherwise defined in the Privacy Notice, all terms used shall have the meaning set forth in the service agreement.

Riopel is committed to protecting your personal data. If we ever ask you to provide personal data through this website by which you can be identified, we assure you that such data will only be used in accordance with this Privacy Notice.
Riopel may update this Privacy Notice from time to time by updating this page. Please check this page occasionally to ensure that you agree with any changes.

1. SCOPE OF THIS PRIVACY NOTICE

Except for account information and other data collected when you register for our services or authenticate within them, this Privacy Notice does not apply to personal data processing activities within Riopel’s services. These activities are described in and governed by our Privacy Statement on Personal Data Related to Services and our Service Agreement, available here, or any other applicable agreement between you and Riopel regarding your access to and use of these services.

This Privacy Notice (“Privacy Policy“) sets out how Riopel Consultant Inc. (“Riopel” or “we“) uses and protects all data you provide when using this website.

For information on how personal data is processed by Riopel when you use its services, please refer to the Privacy Statement on Personal Data Related to Services.

If your legal entity has an agreement with Riopel for the provision of services (“client“), this Privacy Notice is incorporated by reference into your Service Agreement with Riopel, and your use of the services under the service agreement is subject to this Privacy Notice. Unless otherwise defined in the Privacy Notice, all terms used shall have the meaning indicated in the service agreement.

Riopel is committed to protecting your personal data. If we ask you to provide personal data that can identify you when using this website, we assure you that this data will only be used in accordance with this Privacy Notice.
Riopel may update this Privacy Notice from time to time by updating this page. Please check this page occasionally to ensure that these changes are acceptable to you.

1. SCOPE OF THIS PRIVACY NOTICE

Except for account information and other data collected when you sign up for our services or authenticate within them, this Privacy Notice does not apply to personal data processing activities within Riopel’s services. These activities are described in and governed by our Privacy Statement on Personal Data Related to Services and our Service Agreement, available here, or any other applicable agreement between you and Riopel regarding your access and use of these services.

2. PERSONAL DATA YOU PROVIDE US

Account Data

Clients must provide certain personal data when registering for our services through our website, including their name, address, phone number, billing information (such as credit card number), and the type of personal computer used to access the services. The personal data collected from clients during registration is used to manage the client’s account (e.g., for billing purposes). Unless otherwise specified or under special circumstances, this data will not be shared with third parties. However, in cases where Riopel and a partner (as defined in the service agreement for partners) jointly promote the services, Riopel may provide the partner with certain personal data, such as names, addresses, and usernames of individuals subscribing to the services, as part of a joint promotion aimed solely at allowing us and our partner to evaluate the results of the promotion. In such cases, the partner may not use the personal data for any other purpose. Riopel may also generate aggregate and anonymous profiles based on the personal data provided by clients during registration (e.g., the total number but not the names of clients). As explained in more detail below, we may use this aggregate and anonymous data to sell advertisements displayed on our website or other sites.

Other Data

We collect the personal data you voluntarily provide via our website, for example, when you request a free trial or demo software, inquire about our products or services, sign up for a webinar, contact us, subscribe to our email newsletter, or download content (such as a white paper).

3. PERSONAL DATA WE COLLECT ABOUT YOU ON OUR WEBSITE

Cookies and Other Tracking Technologies

We and our authorized partners may use cookies and other data collection technologies for various purposes. These technologies may provide us with personal data, information about the devices and networks you use to access our websites, and other information about your interactions with our website. For more details about our use of cookies and other tracking technologies on our website, please refer to the cookies section below.

LOG FILES

We aggregate certain information that we store in log files when you interact with our website. This information may include Internet Protocol (IP) addresses, browser type, referring or exit page URLs, operating system, timestamps indicating date and time, search queries, regional settings, language preferences, device identification numbers, and system configuration information. Occasionally, we may link personal data collected in our log files if necessary to improve our website and personalize your content. In such cases, we will handle the aggregated information in accordance with this Privacy Notice.

ANALYTICS

We collect analytics data when you use our website to help us improve this site and related content. We may also share anonymous data about your activities on our website with third-party analytics service providers.

4. PERSONAL DATA COLLECTED FROM THIRD-PARTY SOURCES

We may also obtain information, including personal data, from third parties, for example, when you request a free trial or demo software, sign up for a webinar, download content, or request information about our services or related services from a third-party website.
We may then combine this information with the data we collect through our website.

• Godaddy
• Google

Targeting Cookies

These cookies are set through our site by our advertising partners. They are used to gather information about your activities on our website and other sites to create a profile of your interests and show you advertisements based on your activities and interests as you browse our website or other sites. They work by specifically identifying your browser and device. If you do not allow these cookies, you will not have access to our targeted advertising across various websites.

• Google
• Facebook
• Linkedin
• Twitter
• Youtube

Other Tracking Technologies

We may also use invisible GIFs in HTML-format emails sent to our users to track whether the emails have been opened by recipients. This information is used to generate more accurate reports, improve the effectiveness of our marketing, and offer better services and websites to our users.

We also use Google Analytics, a web analytics service provided by Google to better understand your use of our website. Google Analytics collects information such as how often users visit the site, which pages they visit, and which other sites they visited prior to our site. Google uses the data collected to track and examine the use of the website, prepare reports on its activities, and share them with other Google services. Google may use the data collected on the website to contextualize and personalize the advertising shown on its own advertising network. Google’s ability to use and share the data collected by Google Analytics about your use of the website is limited by the Google Analytics Terms of Service and the Google Privacy Policy. Google offers an opt-out option on the web, which you can check here.

8. DISCLOSURE OF YOUR PERSONAL DATA

We do not sell, distribute, or rent your personal data to third parties unless you authorize us to do so or unless required by law. We may share and disclose your personal data only in the following cases:
Vendors, consultants, and other providers
We may disclose your personal data to vendors, consultants, or providers we hire to perform services on our behalf for the purposes defined above. In such cases, our vendors, consultants, or providers will only use the personal data in accordance with our specific instructions and this Privacy Notice. These vendors, consultants, and providers include, among others, companies providing payment processing services, automated marketing providers, targeted advertising technology providers, website analytics companies, product user feedback services, IT support providers, chat platform providers, CRM service providers, email service providers, and others.

Legal Requests

We may disclose your personal data without your consent where required by law in the course of any current or potential legal proceeding to establish, exercise, or defend our rights.

9. INTERNATIONAL TRANSFERS

We may transfer the information we collect about you to countries other than the country in which we originally collected it for data storage and processing purposes, as well as to operate our services. These countries may not have the same data protection laws as your country. However, when we transfer your information to other countries, we will protect it as described in this Privacy Notice and take measures as necessary to ensure that international transfers are carried out in accordance with applicable laws.

10. YOUR RIGHTS

You can choose to restrict the collection or use of your personal data in one of the following ways:

• When you need to fill out a form on the website, check the box where you can indicate that you do not want your data to be used by anyone for direct marketing purposes; or
• If you have previously agreed to us using your personal data for direct marketing purposes, you can change your mind at any time by updating your email preferences and unsubscribing from our newsletter.

You may request more details about the personal data we hold about you. If you wish to receive a copy of the personal data we hold on you, please write to us at [email protected]

If you believe the personal data we hold is incorrect or incomplete, please write to us or send us an email as soon as possible at the address above. We will immediately correct any personal data found to be incorrect.

11. OPT-OUT

Marketing Communications

You can opt-out of receiving our marketing communications by updating your preferences following the unsubscribe instructions provided in our marketing communications.

12. RETENTION OF PERSONAL DATA

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax or accounting law requirements or any other legal prescriptions). We will retain your personal data as long as required by the type of data collected and the purpose for which it is processed. If we no longer have a legitimate commercial interest in continuing to process your personal data, we will delete or anonymize it, or if that is not possible (e.g., because your personal data has been stored in backup archives), we will securely store your personal data and ensure that it is no longer processed until it can be deleted.

13. HOW TO CONTACT RIOPEL

Please feel free to contact us if you have any questions regarding Riopel’s commitments or practices in data protection. You can contact us by writing to [email protected] or at our mailing address below:
RIOPEL CONSULTANT INC.
796 Roland-Godard
Saint-Jérôme, Qc
J7Y 0P1