IT SUPPORT
IT SUPPORT
It is important to explore our various IT support services, as it is impossible for a company to ignore information and communication technologies.
Whether it’s for a single network cable or a hundred, we have the expertise and workforce to handle your structured cabling projects. Our IT technicians are skilled in executing various projects and can provide turnkey solutions to make your task easier.
Licence RBQ : 5646-2195-01
Cybersecurity
Our security consulting services help organizations of all sizes improve their cybersecurity posture. Whether your needs are strategic, tactical, or operational, our advisors will be able to offer solutions tailored to the realities and challenges specific to your organization.
For our network infrastructure service, a technician visits your company at fixed times to perform maintenance tasks and update your equipment and software. There are several benefits to outsourcing, such as: an experienced team with solid knowledge of your IT systems, which enhances your business stability, and a reduction in service calls since the technician(s) are on-site at predefined times.
Whether hosted or on-site, we offer 24/7 support to repair, secure, and monitor your Microsoft Exchange.
We offer installation and migration to Microsoft Exchange Server, as well as planning, support, and maintenance.
Our team has over 10 years of experience in supporting and maintaining Microsoft Exchange products across its various versions.
We can assist you with your Office 365 project. Whether it’s for migration, support, or technical expertise, Riopel Consultant is ready to help with email migration or application deployment.
As mentioned in the Exchange section, our team has over 10 years of experience in supporting and maintaining Microsoft Exchange products, as well as in the Office 365 solution.
Continuity Plan
Whether it’s about continuity planning, disaster recovery, or fault tolerance, the goal remains the same: to minimize data and productivity loss in the event of various types of failures. With the latest generations of software, many options are available to your company. We have the expertise and experience to help you implement one of these plans while staying within your budget.
Proactive Monitoring
Why wait for a failure when it can be detected and stopped before you’re even aware of it? Proactive monitoring prevents productivity losses and ensures a high-performing work environment at all times.
A managed antivirus can also prevent many issues and help reduce the management workload for your business. With automatic updates, your equipment remains constantly protected.
This type of system allows us to monitor bandwidth, consumption, and various parameters of your network. No information other than the status of network services and servers is transmitted to our company. The benefits of using our network monitoring service include:
- Increasing the efficiency of your network and servers;
- Reducing your operating costs;
- Resolving issues BEFORE they escalate;
- Increasing your business performance by avoiding downtime.
