Riopel Consultant, a company operating since 1998 and located in Saint-Jérôme, is currently seeking to fill a system administrator position. We operate in the field of information technology, providing professional and technical support to our client base, which consists of companies of various sizes. If you enjoy a dynamic work environment where no two days are the same, this is the role for you! The position has opened due to the company’s growth.

Responsibilities:

• Analyze and resolve client issues, via phone, email, or on-site visits.
• Manage and follow up on issues and requests in a timely manner.
• Perform all other related tasks as needed.

Requirements:

• College degree or Microsoft certification.
• 5 years of relevant experience in diagnosing and resolving technical problems remotely.
• Bilingualism (oral communication) is a plus.
• Strong knowledge and experience with Windows technology environments.
• Technical support: all Microsoft products.
• User support: MS Office, and various software.
• Installation, configuration, migration, and/or maintenance: PCs, printers, software, and other peripherals.
• Customer-focused, motivated, and autonomous.
• Excellent problem-solving skills and fast execution.
• Organized, good communicator, and service-oriented.

The company offers:

Riopel Consultant offers a 37.5-hour workweek. In addition, each technician is provided with a cell phone and a vehicle to travel to clients. Most importantly, working at Riopel Consultant means working in a friendly, family-like team environment built on respect.

Interested in this position? Send us your resume and don’t miss the chance to join a company that has established itself as a leader in the Laurentians.