Riopel Consultant, a company operating since 1998 and located in Saint-Jérôme, is currently looking to fill a System Administrator position. We operate in the field of information technology, providing professional and technical support to our clientele, which includes businesses of various sizes. If you enjoy a dynamic environment where no two days are the same, you’ll be in the right place! This position has opened up due to the company’s expansion.

Responsibilities:
– Analyze and resolve customer issues via phone, email, or onsite visits related to servers.
– Manage and ensure follow-up on problems and requests in a timely manner.
– Plan and coordinate server updates and IT equipment maintenance.

Requirements:
– College diploma or Microsoft certification.
– 5 years of relevant experience in server-side problem diagnosis and resolution.
– Bilingual (oral proficiency is a plus).
– Strong knowledge and experience with Windows server environments.
– Technical support experience for all Microsoft products.
– User support for MS Office and various software.
– Expertise in enterprise backup systems.
– Solid understanding of AD, GPO, DNS, VPN environments.
– Good knowledge of enterprise routers.
– Customer-focused, motivated, and self-reliant.
– Strong analytical skills and quick execution.
– Organized, good communicator, and committed to service quality.

What the company offers:

Riopel Consultant offers a 37,5h work week. Each technician is provided with a mobile phone and a vehicle to travel to client sites. Above all, working at Riopel Consultant means being part of a friendly, family-like team atmosphere built on respect.

Interested in this position? Send us your resume and don’t miss the chance to join our company, a leader in the Laurentides region!