Riopel Consultant, a company operating since 1998 and located in Saint-Jérôme, is currently looking to fill a system administrator position. We operate in the information technology field by providing professional and technical support to our clients, which consist of businesses of various sizes. If you enjoy a dynamic environment where nothing is routine, this role will be perfect for you! The position is open due to the company’s expansion.

Responsibilities:

• Provide phone troubleshooting services related to software, hardware, and basic issues with equipment and software support for level 1 and 2.
• Log all incoming calls into a ticketing system, and establish priority accordingly;
• Install, configure, and test layered applications (including the Microsoft Office suite, customer emails, antivirus software, etc.), and provide related support services;
• Administer the Microsoft Office suite and other client-related applications for Riopel Consultant;
• Escalate tickets to the appropriate consultant on the team;
• Assist consultants with related projects as needed for the clients.

Requirements:

• 1 to 3 years of experience in a similar role.
• Post-secondary education (technical).
• Ability to learn quickly and manage priorities efficiently.
• Excellent knowledge of Microsoft operating systems and major application software.
• Ability to work outside of normal hours and remotely for support rotations.

The company offers you:

Riopel Consultant offers a 37.5-hour work week. But most of all… working at Riopel Consultant means working in a friendly, family-oriented team atmosphere based on respect.

Interested in this position? Send us your resume and don’t miss the chance to join our company, which has established itself as a leader in the Laurentians.